Our customers have the best service experience in Australia.
Macquarie has the best reported Net Promoter Score (NPS) of any ASX company in Australia. In contrast, the telco industry has probably the worst customer service record in Australia with 4x the number of complaints as the banking industry.
Our customers are more likely to recommend us. Here is the proof...
The Macquarie Telecom Group.
For business, we are the full service provider of data, voice, mobile and colocation services. We are the telecom that does everything refreshingly different. We are where the Macquarie story started.
For business customers we are the specialists in hybrid IT. We integrate data centre, cloud, and dedicated servers. Different applications need different types of hosting. We manage it.
We are the Australian specialists in cyber security, secure cloud and data centres for Federal Government. We deliver this for 42% of Federal Government agencies.
Our data centres.
We have invested around $200m in Tier III data centres that are built for mission critical IT needs.
We are serious about certification so our customers can be compliant with Defence, financial services and payment regulations.
Making a difference in our community.
For 20 years we have supported the communities we live and work in through United Way. We believe in the power of supporting early childhood literacy and helping vulnerable teenagers understand the linkages from high school to the workplace. We have also funded United Way campaigns for flood relief, bushfire appeals and to name a few.
We support our nearest neighbor East Timor, by funding young East Timorese to undergo life saving heart operations in Melbourne.
Our people and culture.
Our people who do the best and stay the longest are those who have a burning passion inside to make a difference.
We recognise that attracting, developing and retaining is the key to our success. While we have most roles on the web, we are all about attracting the right people, so we would love to hear from you.
If you would like to learn more we have brought to life our values and what it is like to work here...